Privacy Policy

Privacy Policy at Nordic Lamps

We only collect personal data when it is relevant for us and for your activity with Nordic Lamps.

When we collect, process, and use your personal data, we always comply with applicable laws and regulations.

We retain your personal data only for as long as we are legally obliged to do so or as long as it is relevant for the purpose for which it was collected.

Information We Collect

If you want to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and provide you with our services. We may use cookies to keep track of the contents of your shopping cart while you are using our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from the postal address), phone number, and payment information.

Nordic Lamps collects and processes your personal data when you:

  • Visit our website

  • Purchase our products

  • Create an account

  • Sign up for our newsletter

  • Send questions, complaints, or feedback to us

Legal Basis and Purpose

We collect your general contact details, such as name and address, in order to deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card details, and IP address. The information collected in connection with payment is used and stored only for payment processing and fulfillment of the agreement. During payment, part of your information will be forwarded to VISA and MASTERCARD, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during registration or on our website, we will use your email address to send you newsletters. You can subscribe or unsubscribe to the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data required to complete a purchase, unfortunately, you will not be able to buy products from us on our website.

Your information (except your email address, if you have consented to its use for receiving offers) will be deleted 5 years after you have received your product or service.

We do not sell your personal data to third parties and we do not transfer your personal data to countries outside the EU/EEA.

Our website is operated via Shopify, and the payment system is handled by VISA and MASTERCARD, who act as our data processors. All personal data you provide on our website is stored in Shopify’s data centers.

We use external companies as suppliers to provide our services in the best possible way. These external suppliers are data processors and, in some cases, they process personal data in connection with their service offerings to us. Our data processors process personal data only according to our instructions and in compliance with legal requirements for data processors.

We have entered into data processing agreements with our processors, which is our guarantee that they comply with applicable regulations on the protection of your personal data.

Your Rights

As a registered individual, you have several rights that we must always ensure. You have the right to request the following from us:

  • Access to and rectification of your personal data

  • Deletion of personal data

You also have the right to object to the processing of your personal data and the right to file a complaint with a supervisory authority for data protection.

If you no longer want us to process your personal data, or if you want to restrict the processing of your data, you can send a request to our email address: contact@nordic-lamps.com